Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Back order items-- Some items can take about a week to make depending on what we have on hand already. We wanted you to be aware if you order an item that is back ordered it can take about a week for it to be ready to ship.

  • Shipping & Delivery

  • Scents From The Harts ships all over the world. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    There are No Refunds. Once you use the products, we can not resell them. We make sure to pack our items very well. We also make sure that your items are working properly. Items shipped USPS priority and flat rate has $50 insurance automatically. If anything is wrong with your items please contact the company that delivered them. Please allow up to 48 hours for your items to ship. Large orders could take longer. You will receive an email to let you know if your order is delayed.